We’re Open: COVID-19 Update

We’re Open: COVID-19 Update

To our valued customers and friends,  

Thank you to those who have reached out during this stressful time; we want to extend our sincere thoughts and prayers. As COVID-19 continues to expand throughout the U.S. and attempts are made to slow the transmission of the virus, we want to alert you that we do remain open at this time.  

We are fully operational and will continue to support your business needs by accepting walk-in traffic and maintaining deliveries. To that end, we are following the safety guidance provided by the CDC, as well as state and local governments, to keep our customers and employees safe.

We are implementing a policy that restricts interactions to one employee per customer in the building at a time.

Please be advised that accounting is working from home so they may have to call you back or you can reach them directly through email (ar@mmsls.net).

To ensure the safety and well-being of both our employees and our customers, we have taken certain precautionary steps that include thorough cleaning and sanitation of our shop and enacting new handling procedures. To prevent unnecessary interactions, we have the following protocol in place:  

  • Rather than require customers to sign tickets, we will ask customers to state their full name. We will then track orders by writing “Picked Up By:” or “Delivered To:” on the ticket, printing names legibly on both copies of the ticket.  
  • For deliveries, we will keep all tickets on a clipboard to prevent contact with any work surfaces. We have also closed our showroom to minimize touch points and interaction with materials.  

The situation remains fluid, but at this time our account personnel will be working from home until the recommended guidelines for 10 people or fewer are lifted.  

We remain fully operational at this time, but due to these precautionary measures, service may be slightly slower than usual. We will continue to monitor the situation and alert you of any changes regarding your orders or future developments.  

Together, we will get through this. Thank you and be well. 

Contact us with any questions.

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